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California ABC RBS Certification Training FAQ



Got Questions? California ABC RBS FAQ has the answers.

Find answers to the most commonly asked questions about our online alcohol server classes. If you’re experiencing a problem or need help, the solution will be here. Please make sure to look through all of the FAQ Knowledge Base content before contacting us to ensure you get what you need as soon as possible. This page is for the California ABC RBS FAQ explicitly of the California RBS Certificate. If your question is of a more general nature, check out our General FAQs page.

If you cannot find an answer to your question after reviewing both pages, then contact our support team.

California ABC RBS FAQ
California ABC RBS FAQ
  • What is the definition of an alcohol server under AB 1221?

    An alcohol server, as defined under California AB 1221 includes anyone who does any of the following:

    • Checks customer identification for purposes of alcoholic beverage service or entry to an ABC on-premises licensed establishment,
    • Takes customer alcoholic beverage orders,
    • Pours alcoholic beverages for customers, or
    • Delivers alcoholic beverages to customers
  • What is the definition of an alcohol manager under AB 1221?

    A manager means any person who trains, hires, or oversees alcohol servers at an ABC on-premises licensed establishment, or any person who makes policy or operational decisions about how alcohol service is performed at an ABC on-premises licensed establishment, including but not limited to; when to check identification and when to refuse service to a customer.

  • How to contact the California Department of Alcoholic Beverage Control?

    California Department of Alcoholic Beverage Control
    3927 Lennane Drive
    Sacramento, California 95834
    Phone 916-419-2500
    California Department of Alcoholic Beverage Control

  • Who Must be Trained Under AB 1221?

    Beginning in July 2022, any ABC licensee who has an “ABC On-Premises License” will need to have their staff (alcohol servers and managers of alcohol servers) trained and certified in RBS within sixty (60) days of the date of initial employment. This includes but is not limited to restaurants, bars, fast casual dining, tasting rooms (including off-sale locations), hotels, and stadiums.

    RBS certification means that the alcohol server has successfully completed training by an ABC approved training provider and passed the alcohol server certification exam (hosted by ABC). Once the server has successfully completed the training and exam, their certification is valid for 3 years.

    The alcohol server certification must be renewed prior to its expiration to remain valid. “ABC On-Premises License” means an ABC license that grants the privilege to serve alcoholic beverages to customers who then consume them on the licensed premises.

    The following license types have On-Premises privileges: Type 1, 2, 3, 4, 23, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 80, 83, 86, 87, 88, 99.

  • How long can I access the training course?

    Once you have purchased our online training course you will have 30 days to complete the training before your course access expires.

  • How to renew your California RBS Certification.

    Servers who became certified after the Spring 2021 are now eligible to renew their RBS Certifications. For a server to renew their RBS Certification they must be in their eligibility window (90 days before current certification expiration). Here are the steps for recertification:

    1. Servers and License Admins/License Admin Designees (with the server on their RBS Roster) will receive notifications to their emails registered in the RBS Portal when the server is eligible to renew.
    2. Servers will log into their existing Server Account on ABC Online Services (featuring the RBS Portal). If the email address they used at the initial time of registration is no longer valid, they can email to have their email address updated.
    3. Servers will pay $3.00 to ABC
    4. Servers will take an RBS training course with A+ Sever Education. Training providers have 24 hours to confirm server training in the RBS Portal.
    5. Servers return to the RBS Portal once training has been confirmed (they should do a check within 24-48 hours after completing training) and have 3 attempts and 30 days to pass their alcohol server certification exam with a 70% or better.

The California ABC provides the video above on how to register on the RBS web portal and where to find your Server ID number required for us to report your course completion to the ABC.

California Related Blog Links:

California Responsible Guide

California July 01, 2022 Date

California RBS Training FAQ (Responsible Beverage Service)

California Responsible Beverage Service RBS Training Online

California Alcohol Laws

A+ Server Education BBB Business Review