Got Questions? We have answers.
Find answers to the most commonly asked questions about our online alcohol server classes. Chances are if you're experiencing a problem or need help the solution will be here. Please make sure to look through all of the FAQ Knowledge Base content before contacting us to ensure you get what you need as soon as possible. This page is for FAQs specifically pertaining to the California RBS Certificate. If your question is of a more general nature check out our General FAQs page.
If you're unable to find an answer to your question after reviewing both pages, then contact our support team.
Print or download your RBS Certificate by logging back into our training course and reprinting your certificate again or click on the email that was sent to you and download your certificate.
Responsible Beverage Servers certificates expire every two years from the day you complete the training course.
You must pass the exam that will be given at the conclusion of the training with a score of 70% or better.
Off-Premises Special Event Servers working temporary or special occasion events permit or temporary license is issued or for alcohol sales, which will be consumed off the premises. Professional Servers, for all employees serving alcohol within a licensed establishment. Supervisors and Managers of Servers, for those employed by licensed premises responsible for supervising or managing sellers or servers of alcoholic beverages. Due to recent regulations, the California ABC is revamping the RBS Training. Bill 1221 will require anyone that serves, sells, or mixes alcohol; they must complete RBS certification training by 07-01-2022. Click here to read the new regulations.
The server must have the certificate along with valid ID for liquor service on the premises when they are working and available for inspection. It does not have to be on their person.